Meet Matt: Why Shippers Love Kuebix AI TMS

The problem: LTL pricing depends on class, accessorials, fuel and tariff discounts, and small errors in any of them add up fast across hundreds of shipments.

A TMS rates every LTL shipment against your negotiated tariffs and discounts at once, including accessorials, so you pick on total landed cost rather than base rate. Kuebix AI keeps those tariffs current and flags when a shipment rates higher than expected.

• Multi-carrier LTL rating with your negotiated discounts
• Accessorials and fuel included up front
• Spot outliers before you tender, not after the invoice

Matt's take: Base rate is the bait. Accessorials are the hook. See the whole number.

The problem: Contracts, tariffs and amendments live in inboxes, shared drives and spreadsheets — so the rate you negotiated isn't always the rate you get.

A TMS stores carrier contracts and rate tables centrally and applies them automatically when you quote and book. Kuebix AI ties those contracted rates to actual spend, so you can see how carriers perform against what they agreed to.

• One home for contracts, tariffs and fuel tables
• Contracted rates applied automatically at quote time
• Contract vs. actual performance by carrier and lane

Matt's take: If your contract lives in an email from 2023, it's not really a contract. It's a memory.

The problem: Standard transit times are averages. Customers want a real ETA, and missing it means calls, chargebacks and lost trust.

Kuebix AI uses AI-powered truckload service time to predict delivery windows based on the lane, the carrier and real conditions — and updates ETAs as the load moves.

• Predicted delivery windows before you book
• ETAs that update in transit
• Fewer "where's my truck?" calls

Matt's take: Your customer doesn't care about averages. They care about Tuesday.

The problem: Sequencing stops by hand is slow and rarely optimal, and every extra mile shows up on the freight bill.

Kuebix AI routing builds multistop routes automatically, balancing miles, delivery windows and stop order, so you can compare options and pick the one that fits.

• Automated multistop route building
• Stop order that respects delivery windows
• Routes and ETAs visible on one dashboard

Matt's take: This is the part I show customers first. Watching the route light up never gets old.

The problem: Spend is scattered across invoices and carrier portals, so reporting means manual exports and a spreadsheet that's out of date the day you finish it.

A TMS captures spend on every shipment automatically. Kuebix Intelligence turns it into AI-backed dashboards by carrier, lane and mode, so you can answer questions in seconds instead of days.

• Spend by carrier, lane and mode — always current
• AI-backed dashboards instead of manual exports
• Share reports with leadership without rebuilding them

Matt's take: I had a spreadsheet. To track carrier spend. You've seen the video. Don't be me.

The problem: Orders get re-keyed from one system into another, which is slow, error-prone and impossible to scale.

Kuebix Connect is integration middleware that links your ERP, WMS and carriers to Kuebix AI, so orders flow in and shipment data flows back without manual entry.

• Orders flow from ERP or WMS into the TMS
• Tracking and cost data flow back automatically
• Kuebix Dock connects warehouse hardware too

Matt's take: Copy and paste is not an integration strategy.

The problem: The cheapest carrier isn't always the best one if they're late or hard to work with — but performance data is rarely in front of you when you book.

A TMS shows rate alongside on-time performance and history for each carrier on the lane. Kuebix AI brings that together at the moment of booking, and FreightWise experts can help when the answer isn't obvious.

• Rate and on-time performance side by side
• Lane-level carrier history at booking
• Real people to call when it's a judgment call

Matt's take: AI gives you the shortlist. A person who's been there helps you pick.